Adoption and diffusion in technology implementation: a supply chain study

Abstract

A survey of 553 Australian companies was conducted for the purpose of determining some of the primary characteristics of organisations actively implementing supply chain management enabling technologies. Three groups of organisations were identified based on the extent to which these technologies and methods have been adopted and used in dealings with trading partners. These groups have been labelled “strategic”, “tactical” and “reactive”. the results clearly indicate that the “tactical” and “strategic” groups derive significantly greater business benefit from the use of the EAN (European article numbering) system, are more knowledgeable of the techniques and implications of use, and perceiv..