The comparative importance of human resource management practices in the context of business to business (B2B) electronic commerce

Abstract

Examines the relationship between how people are managed, and the effectiveness of business to business (B2B) e-commerce implementations. The human resource management practices used to test this relationship are training, employee involvement and participatory culture. A survey instrument was designed for the purpose of testing the research hypotheses based on the themes identified in the review of the literature. This survey was administered within a sample of the membership of EAN Australia. The results indicate that there is a clear link established between effective management of human resources and effective implementation of B2B e-commerce enabling technologies. In particular, there i..