Conference Proceedings

Social capital, customer orientation and creativity in retail stores

SJ Bell, B Menguc, O Merlo, J Chen

Service systems and service managment proceedings of ICSSSM'04 | INTERNATIONAL ACADEMIC PUBLISHERS LTD | Published : 2004

Keywords

Operations Research & Management Science
Customer Orientation
Creativity
Innovation
Consequences
Retail
Networks
Management
Computer Science
Market Orientation
Science & Technology
Social Sciences
Technology
Satisfaction
Antecedents
Business & Economics
Social Capital
Computer Science, Artificial Intelligence