Conference Proceedings

Social capital, customer orientation and creativity in retail stores

SJ Bell, B Menguc, O Merlo, J Chen

Service systems and service managment proceedings of ICSSSM'04 | INTERNATIONAL ACADEMIC PUBLISHERS LTD | Published : 2004

Keywords

Satisfaction
Business & Economics
Retail
Antecedents
Networks
Social Sciences
Innovation
Customer Orientation
Computer Science, Artificial Intelligence
Technology
Social Capital
Operations Research & Management Science
Management
Science & Technology
Creativity
Consequences
Market Orientation
Computer Science