Journal article

New product quality: Intended and unintended consequences of new product development speed

BA Lukas, A Menon

Journal of Business Research | Published : 2004

Abstract

This paper focuses on the quality of newly developed products. The study's purpose is to determine how the speed of developing a new product affects its quality début. Formalization, centralization, formal control, and informal control are included as control variables in the research model. An analysis of a random sample of manufacturing organizations demonstrates that new product development (NPD) speed has an inverted U-shaped effect on new product quality. This means that while superior new product quality is less likely to be achieved when NPD is conducted quickly, slowing down NPD is a double-edged sword as a reduction of NPD speed below moderate levels becomes detrimental to new produ..

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University of Melbourne Researchers