Journal article

Critical success factors in agile supply chain management an empirical study

DJ Power, AS Sohal, SU Rahman

International Journal of Physical Distribution and Logistics Management | Published : 2001

Abstract

This paper analyses results from a survey of 962 Australian manufacturing companies in order to identify some of the factors critical for successful agile organizations in managing their supply chains. Analysis of the survey results provided some interesting insights into factors differentiating 'more agile' organizations from 'less agile' organizations. 'More agile' companies from this study can be characterized as more customer focused, and applying a combination of 'soft' and 'hard' methodologies in order to meet changing customer requirements. They also see the involvement of suppliers in this process as being crucial to their ability to attain high levels of customer satisfaction. The '..

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