Journal article

Handover in the emergency department: Deficiencies and adverse effects

Ken Ye, David McD Taylor, Jonathan C Knott, Andrew Dent, Catherine E MacBean

EMERGENCY MEDICINE AUSTRALASIA | WILEY | Published : 2007

Abstract

OBJECTIVE: To determine problems resulting from ED handover, deficiencies in current procedures and whether patient care or ED processes are adversely affected. METHODS: A prospective observational study at three large metropolitan ED comprising three components: observation of handover sessions, 2 h post-handover surveys of the receiving doctors and a general survey of ED doctors. RESULTS: The handovers of 914 patients were observed during 60 handover sessions in a 3-month period. Medical information, including presenting complaints, was handed over better than communication and disposition information. Seven hundred and seven (77.4%) of 914 potential post-handover interviews were undertake..

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