Journal article
How do Australian patients rate their general practitioner? A descriptive study using the General Practice Assessment Questionnaire
M Potiriadis, P Chondros, G Gilchrist, K Hegarty, G Blashki, JM Gunn
Medical Journal of Australia | AUSTRALASIAN MED PUBL CO LTD | Published : 2008
Abstract
Objective: To report patient responses to the General Practice Assessment Questionnaire (GPAQ) as a measure of satisfaction with health care received from Australian general practitioners. Design, setting and participants: A clustered cross-sectional study involving general practice patients from 30 randomly selected general practices in Victoria. Between January and December 2005, a screening survey, including a postal version of the GPAQ, was mailed to 17 780 eligible patients. Main outcome measure: Scores on the six GPAQ items. Results: We analysed data from 7130 patients who completed the screening survey and fulfilled our eligibility criteria. Levels of patient satisfaction with general..
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Funding Acknowledgements
The diamond study was funded by the National Health and Medical Research Council and the Victorian Centre of Excellence in Depression and Related Disorders, an initiative between beyond-blue and the Victorian Government. Neither funding body had a role in the study design; the collection, analysis and interpretation of data; the writing of the manuscript; or the decision to submit the manuscript for publication. We acknowledge the 30 dedicated GPs, their patients and practice staff for making our research possible. We thank the diamond project team, including the associate investigators and researchers involved in the study: Ms Darshini Ayton, Ms Vanessa Madden, Dr David Pierce, Dr Lena Sanci, Dr Jane Sims, Ms Donna Southern and the casual research staff. We also thank Felicity Goodyear-Smith for her feedback on an early draft of our article.