Engineering the social: The role of shared artifacts
Jeni Paay, Leon Sterling, Frank Vetere, Steve Howard, Anne Boettcher
INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES | ACADEMIC PRESS LTD- ELSEVIER SCIENCE LTD | Published : 2009
This paper presents a multidisciplinary approach to engineering socio-technical design. The paper addresses technological design for social interactions that are non-instrumental, and thereby sometimes contradictory or surprising and difficult to model. Through cooperative analysis of cultural probe data and development of agent-oriented software engineering (AOSE) models, ethnographers and software engineers participate in conversations around shared artifacts, which facilitate the transition from data collected in a social environment to a socially oriented requirements analysis for informing socio-technical design. To demonstrate how this transition was made, we present a case study of th..View full abstract
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Awarded by Australian Research Council
Related work was supported by SITCRC, the Smart Internet Technology Cooperative Research Center funded by the Australian Government and industry partners. The project built on work from the SITCRC project 'Intergenerational Distributed Family'. We would like to thank the following researchers for their contributions in sharing their experiences in that project: Martin Gibbs, Hilary Davis, Peter Francis, and Peter Benda.The current work is funded by the Australian Research Council discovery grant DP0880810 'Socially Oriented Requirements Engineering-Software Engineering meets Ethnography', with Chief Investigators: Prof. Leon Sterling, Dr. Frank Vetere, A/Prof. Steve Howard.