Identifying the value contributions of e- marketplaces at various stages of the organisational procurement processidentifying the value contributions of e-marketplaces at various stages of the organisational procurement process

Abstract

E-marketplace platforms can be used to improve upon the procurement performance in an organization and offer key benefits such as reduced purchasing costs, better information, and better collaboration. While there are various studies discuss the benefits or value contributions that organisations can obtain from e-marketplaces, many organisations are reluctant to participate in e-marketplaces due to the mismatch between the value expected and the actual value experienced by organisations from e-marketplaces. Employing an in-depth case study approach, this study systematically identifies the value contributions of e-marketplaces used by the case organisation at the various stages of the procur..