Person-centred interactions between nurses and patients during medication activities in an acute hospital setting: Qualitative observation and interview study

Abstract

Background: There is increasing emphasis on person-centred care within the literature and the health care context. It is suggested that a person-centred approach to medication activities has the potential to improve patient experiences and outcomes. Objectives: This study set out to examine how nurses and patients interact with each other during medication activities in an acute care environment with an underlying philosophy of person-centred care. Design: A qualitative approach was used comprising naturalistic observation and semi-structured interviews. Setting: The study setting was an acute care ward with a collaboratively developed philosophy of person-centre care, in an Australian metro..