Organisational culture and organisational impacts of information systems: A review of the empirical literature

Abstract

Organisational culture is an important influence in shaping the organisational impacts of Information Systems. However, the conceptualisation and operationalisation of culture in empirical studies does not reflect the richness of the theoretical literature. In particular, our review finds that the dynamic, emergent and reciprocal nature of the IS-culture relationship has not been adequately examined in the empirical literature. This is partly due to the methodologies employed in existing research. Suggestions for enriching empirical research into the ISculture relationship are discussed. © 2010 Fei Peng, Rajeev Sharma, Sherah Kurnia, Reeva Lederman and Suelette Dreyfus.