Journal article
Making the connection: A qualitative study of brokerage in Aboriginal health in a metropolitan area of Victoria and a regional area of New South Wales
MS Cheng, A Clarke, TD Moore, PM Lau
Australian Health Review | CSIRO PUBLISHING | Published : 2011
DOI: 10.1071/AH09809
Abstract
Objective. Health brokerage is one method being employed by government health agencies in an attempt to improve Aboriginal and Torres Strait Islander people's access to primary healthcare. This qualitative study explores key stakeholders' understanding and acceptance of the health brokerage model, prior to the implementation of brokerage services. Methods. Semistructured interviews and focus groups were conducted with key stakeholders. The resulting data was analysed using a grounded theory approach. Results. Qualitative analysis of the interviews and focus groups revealed five major themes. These were: (1) the perceived limitations of brokerage as a service delivery model; (2) the benefits ..
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Funding Acknowledgements
The authors thank all the Aboriginal Elders, policy-makers, chief executive officers, academics, general practitioners, Aboriginal health workers, Aboriginal hospital liaison officers, community development workers, social workers, nurses, cross-cultural consultants and Aboriginal patients who took part in this study. We acknowledge the University of Melbourne, the Victorian Aboriginal Community Controlled Health Organisation and the Aboriginal Health and Medical Research Council for their support during the conduct of the research, and we would also like to thank General Practice Education and Training for funding the project.