Journal article

Benchmarking forensic mental health organizations

Tim Coombs, Monica Taylor, Jane Pirkis

Australasian Psychiatry | INFORMA HEALTHCARE | Published : 2011

Abstract

OBJECTIVE: This paper describes the forensic mental health forums that were conducted as part of the National Mental Health Benchmarking Project (NMHBP). These forums encouraged participating organizations to compare their performance on a range of key performance indicators (KPIs) with that of their peers. METHOD: Four forensic mental health organizations took part in the NMHBP. Representatives from these organizations attended eight benchmarking forums at which they documented their performance against previously agreed KPIs. They also undertook three special projects which explored some of the factors that might explain inter-organizational variation in performance. RESULTS: The inter-org..

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