Generations at work: Are there differences and do they matter?

Abstract

In recent years, there has been, particularly among human resource management practitioners, a view that important inter-generational differences exist among workers and that these differences provide challenges to managers in effectively managing their workforce. While such views have been challenged, academic research into inter-generational differences and its effects has been limited. Our paper seeks to fill this vacuum by addressing the question as to whether there are differences between generations in their orientations and attitudes to work. This paper explores the differences in job satisfaction, organizational commitment and the willingness to quit of two groups of workers; the Bab..