Determining priority of access to physiotherapy at Victorian community health services
Alison MC Brown, Marie Pirotta
AUSTRALIAN HEALTH REVIEW | CSIRO PUBLISHING | Published : 2011
Prioritisation of clients requesting physiotherapy in Victorian community health services has occurred in the absence of a uniform evidence-based prioritisation process. The effect of the varying prioritisation procedures on client outcomes is unknown. This two-part study sought to answer two questions: what are the current prioritisation practices? And what is the evidence for prioritisation? Staff of Victorian community health services offering physiotherapy (n=67) were sent a structured questionnaire regarding their prioritisation practices. The questionnaire data revealed a wide range of poorly defined criteria and methods of assessment for prioritisation. The evidence for prioritisation..View full abstract
This research was completed as part of a Primary Health Care Research, Evaluation and Development (PHCRED) fellowship undertaken at the Department of General Practice, The University of Melbourne. The fellowship was funded by the Department of Human Services (Victoria). Marie Pirotta was supported by a PHCRED Fellowship. The authors acknowledge the contributions of Dr Trish Watson in the development of the research.