Guidelines for peer support in high-risk organizations: An international consensus study using the delphi method

Abstract

Despite widespread adoption of peer-support programs in organizations around the world whose employees are at high risk of exposure to potentially traumatic incidents, little consensus exists regarding even the most basic concepts and procedures for these programsIn this article, consensus refers to a group decision-making process that seeks not only agreement from most participants, but also resolution of minority objectionsThe aim of the current study was to develop evidence-informed peer-support guidelines for use in high-risk organizations, designed to enhance consistency around goals and procedures and provide the foundation for a systematic approach to evaluationFrom 17 countries, 92 c..