Journal article

The Benefit of Ambiguity in Understanding Goals in Requirements Modelling

Jeni Paay, Sonja Pedell, Leon Sterling, Frank Vetere, Steve Howard

International Journal of People-Oriented Programming | IGI Global | Published : 2011


This paper examines the benefit of ambiguity in describing goals in requirements modelling for the design of socio-technical systems using concepts from Agent-Oriented Software Engineering (AOSE) and ethnographic and cultural probe methods from Human Computer Interaction (HCI). The authors’ aim of their research is to create technologies that support more flexible and meaningful social interactions, by combining best practice in software engineering with ethnographic techniques to model complex social interactions from their socially oriented life for the purposes of building rich socio-technological systems. Currently social needs are modelled as coordinative and collaborative goals; howeve..

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