Mental health first aid guidelines: An evaluation of impact following download from the World Wide Web

Abstract

Aim: Mental health first aid guidelines provide the public with consensus-based information about how to assist someone who is developing a mental illness or experiencing a mental health crisis. The aim of the current study was to evaluate the usefulness and impact of the guidelines on web users who download them. Method: Web users who downloaded the documents were invited to respond to an initial demographic questionnaire, then a follow up about how the documents had been used, their perceived usefulness, whether first-aid situations had been encountered and if these were influenced by the documents. Results: Over 9.8months, 706 web users responded to the initial questionnaire and 154 respo..