Journal article

Staff perceptions of families in rural residential aged care

Kaye Elizabeth Ervin, Maddalena Cross, Alison Koschel

Journal of Hospital Administration | Sciedu Press


Abstract:Objective – The aim of the project was to identify staff opinions of working with families rural in residential aged care. Method – Staff from 3 aged care facilities completed and returned a questionnaire on their opinion about working with families and family participation in aged care settings. Results – There was a 46.9% return rate, with 85% of staff reporting that families should be encouraged to participate in the care of their relatives. However, the findings also report 87% of staff perceived that family members were hostile without good reason and 76% report families were angry with aged care workers and undermined their treatment efforts. Conclusions – Family participation..

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University of Melbourne Researchers