Assessment of youth-friendly health care: A systematic review of indicators drawn from young people's perspectives

Abstract

Purpose: To review the literature on young people's perspectives on health care with a view to defining domains and indicators of youth-friendly care. Methods: Three bibliographic databases were searched to identify studies that purportedly measured young people's perspectives on health care. Each study was assessed to identify the constructs, domains, and indicators of adolescent-friendly health care. Results: Twenty-two studies were identified: 15 used quantitative methods, six used qualitative methods and one used mixed methodology. Eight domains stood out as central to young people's positive experience of care. These were: accessibility of health care; staff attitude; communication; med..