What counts as effective communication in nursing? Evidence from nurse educators' and clinicians' feedback on nurse interactions with simulated patients
Sally O'Hagan, Elizabeth Manias, Catherine Elder, John Pill, Robyn Woodward-Kron, Tim McNamara, Gillian Webb, Geoff McColl
JOURNAL OF ADVANCED NURSING | WILEY | Published : 2014
AIM: To examine the feedback given by nurse educators and clinicians on the quality of communication skills of nurses in interactions with simulated patients. BACKGROUND: The quality of communication in interactions between nurses and patients has a major influence on patient outcomes. To support the development of effective nursing communication in clinical practice, a good understanding of what constitutes effective communication is helpful. DESIGN: An exploratory design was used involving individual interviews, focus groups and written notes from participants and field notes from researchers to investigate perspectives on nurse-patient communication. METHODS: Focus groups and individual i..View full abstract
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Awarded by Linkage grant from the Australian Research Council
This research was funded by a Linkage grant from the Australian Research Council (LP0991153) with the Occupational English Test (OET) Centre as Industry Partner.