Strategic sourcing: A combined QFD and AHP approach in manufacturing

Abstract

Purpose: This paper aims to develop an integrated analytical approach, combining quality function deployment (QFD) and analytic hierarchy process (AHP) approach, to enhance the effectiveness of sourcing decisions. Design/methodology/approach: In the approach, QFD is used to translate the company stakeholder requirements into multiple evaluating factors for supplier selection, which are used to benchmark the suppliers. AHP is used to determine the importance of evaluating factors and preference of each supplier with respect to each selection criterion. Findings: The effectiveness of the proposed approach is demonstrated by applying it to a UK-based automobile manufacturing company. With QFD, ..