Knowledge management in a small knowledge intensive organisation: Research design process at the Cochrane Child Health Field

Abstract

At the Cochrane Child Health Field, we embarked on a complex project to develop short one-page clinical summaries of health evidence to answer questions posed by paediatricians. Subsequently, our priority was to test these Clinical Answers (CAs) to ensure that our product was meeting their needs. This paper provides a reflection of the process of developing a research design to evaluate the CAs format, particularly focusing on the process of partnership. Schön's concept of reflection-on-action is used as a framework. © 2011 Operational Research Society.