Journal article

Connectivity in Service Systems: Does Technology-Enablement Impact the Ability of a Service System to Co-Create Value?

Christoph F Breidbach, Darl G Kolb, Ananth Srinivasan

Journal of Service Research | SAGE PUBLICATIONS INC | Published : 2013

DOI: 10.1177/1094670512470869

Citation metrics

37Web of Science
52Scopus
49Dimensions

Keywords

Science
Communication
Dynamics
Business & Economics
Consulting
Connectivity
Social Sciences
Media Richness
Technology-Enabled Value Co-Creation
Business
Dominant Logic
Qualitative Research