Journal article
High reliability teams: new directions for disaster management and conflict
Karen A Jehn, Pirathat Techakesari
INTERNATIONAL JOURNAL OF CONFLICT MANAGEMENT | EMERALD GROUP PUBLISHING LTD | Published : 2014
Abstract
Purpose – The aim of this paper is to present a framework that can be used to identify detrimental team processes in high reliability teams (HRTs), such as conflict, asymmetric perceptions and stress and coping appraisals, and develop interventions that eliminate these detrimental team processes. In addition, this paper suggests new directions for future disaster management and conflict research. Design/methodology/approach – This framework is developed based on past theories (i.e. Intragroup Conflict Theory and Biopsychosocial Model of arousal regulation) and their associated empirical studies. Findings – The present article brings a multi-method, multi-level approach to examine the prevale..
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