Journal article
A Dashboard to Support Management of Business Analytics Capabilities
D Santiago Rivera, G Shanks
Journal of Decision Systems | Published : 2015
Abstract
Business analytics (BA) systems create value and provide competitive advantage for organisations. They involve technology and data infrastructure, BA capabilities and business processes that provide useful insights and support decision-making. To provide value and competitive advantage, BA capabilities should be valuable, rare and inimitable, and have organisational support (VRIO). In this paper, we develop and evaluate a prototype dashboard for the VRIO assessment of BA capabilities. The dashboard is intended to support the strategic management of BA capabilities. We discuss implications of the prototype dashboard for researchers and practitioners and suggest directions for future research.
Grants
Funding Acknowledgements
An earlier version of this paper was presented at the DSS2014 International Federation for Information Processing (IFIP) Working Group 8.3 International Conference on DSS. The authors acknowledge with thanks the feedback provided by the anonymous reviewers of that paper. This research was supported under the Australian Research Council's Discovery Projects funding scheme.