Journal article

Understanding the change-cynicism cycle: The role of HR

M Brown, CT Kulik, C Cregan, I Metz

Human Resource Management | John Wiley & Sons | Published : 2017


Employee change cynicism is an unintended consequence of organizational change, which can undermine the effectiveness of change initiatives. Based on social information processing theory, we examine the impact of two human resource roles (administrative expert and strategic change agent) on the relationship between the quantity of organizational change and employee change cynicism. Using multilevel data from 1,831 employees in 70 organizations, we find employees who are exposed to more organizational change report higher levels of change cynicism. However, the strength of the organizational change-cynicism relationship is affected by the role of HR in the employees' organizations. When HR un..

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Awarded by Australian Research Council

Funding Acknowledgements

This research was supported by a grant from the Australian Research Council (Linkage 0668042). We are grateful for the support provided by the Australian Human Resources Institute. We also acknowledge the valuable advice provided by Dana Vashdi and Daejeong Choi.