Journal article

The politics and consequences of performance measurement

Jenny M Lewis

POLICY AND SOCIETY | TAYLOR & FRANCIS LTD | Published : 2015

Abstract

Performance measurement is most often considered as the apolitical application of the use of information, collected and used to demonstrate effectiveness against a set of criteria. In reality, many complexities are hidden behind this seemingly rational and technical enterprise. This paper establishes a conceptual framework for the collection of articles in this volume. It examines the politics of performance measurement - who decides what should be measured, how, and why - and its consequences. It analyses why performance measurement is important, outlines its explicit and implicit purposes and the fundamental assumptions underpinning it, and describes its problems, paradoxes and consequence..

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University of Melbourne Researchers

Grants

Funding Acknowledgements

This research is being supported by an Australian Research Council Future Fellowship. The Melbourne School of Government generously provided funding for a one day workshop on this topic. Thanks to all the workshop participants for the interesting discussions, and to the journal's anonymous reviewers for their useful comments.