The politics and consequences of performance measurement
Jenny M Lewis
POLICY AND SOCIETY | TAYLOR & FRANCIS LTD | Published : 2015
Performance measurement is most often considered as the apolitical application of the use of information, collected and used to demonstrate effectiveness against a set of criteria. In reality, many complexities are hidden behind this seemingly rational and technical enterprise. This paper establishes a conceptual framework for the collection of articles in this volume. It examines the politics of performance measurement - who decides what should be measured, how, and why - and its consequences. It analyses why performance measurement is important, outlines its explicit and implicit purposes and the fundamental assumptions underpinning it, and describes its problems, paradoxes and consequence..View full abstract
This research is being supported by an Australian Research Council Future Fellowship. The Melbourne School of Government generously provided funding for a one day workshop on this topic. Thanks to all the workshop participants for the interesting discussions, and to the journal's anonymous reviewers for their useful comments.