Journal article

Can enhanced performance management support public sector change?

Fiona Buick, Deborah Ann Blackman, Michael Edward O'Donnell, Janine Louise O'Flynn, Damian West



Purpose-The purpose of this paper is to focus on the potential role that performance management could play in enabling employees’ adaptability to change and, therefore, successful change implementation. Design/methodology/approach-This research adopted a qualitative case study research design, focussed on seven case studies within the Australian Public Service (APS). This study utilized documentary analysis, semi-structured individual and group interviews. Findings-The findings of this research demonstrate that adaptability to change is integral for high performance; however, the constant change faced by many public servants is disruptive. The authors posit that applying a performance framew..

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Funding Acknowledgements

The authors would like to acknowledge the financial support provided by the Australian Public Service Commission (APSC). The APSC is a key partner in this research, which is a co-production partnership between the APSC and two Australian universities, the University of Canberra and the University of New South Wales, Canberra. The co-production partnership has meant that the APSC has been intimately involved in the establishment of the research design, facilitating academic access to the seven case study organizations, conducting fieldwork, writing practitioner research reports, engaging in team discussions and data analysis, identifying the key themes emerging from this research and writing of academic publications, including this paper, "Can enhanced performance management support public sector change?" The authors would also like to acknowledge the seven case study organizations that provided considerable in-kind support and enabled data collection to occur.