Nursing educator perspectives of overseas qualified nurses' intercultural clinical communication: Barriers, enablers and engagement strategies

Abstract

Aims and objectives: To understand the intercultural communication experiences and associated communication training needs of overseas qualified nurses in the Australian healthcare system from the unique perspectives of nurse educators teaching in accredited bridging programmes. Background: Overseas qualified nurses are an integral part of the nursing workforce in migration destination countries. Communication training needs are more complex when there are cultural, ethnic and language differences between nurses, other health professionals and patients. Design: A qualitative, exploratory research design using semi-structured interviews. Methods: All (nine) organisations involved in conductin..