Journal article

Actual availability of general practice appointments for mildly ill children

Gary L Freed, Amie Bingham, Amy R Allen, Michele Freed, Lena A Sanci, Neil Spike

MEDICAL JOURNAL OF AUSTRALIA | AUSTRALASIAN MED PUBL CO LTD | Published : 2015

Abstract

OBJECTIVE: To determine actual availability and cost of general practitioner appointments for children with conditions of low acuity and low urgency, from the perspective of the child's family. DESIGN, PARTICIPANTS AND SETTING: A "secret shopper" method, whereby research assistants posing as parents seeking appointments for mildly ill children telephoned a random sample of 225 general practice clinics within three Melbourne Medicare Local catchments, which included urban, suburban and regional areas; the study was conducted between 1 August and 30 September 2014. MAIN OUTCOME MEASURES: Availability of same-day appointments and time until appointment; bulk-billing status of the clinic and/or ..

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